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Author

Title Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport.

Imprint

Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, 2007

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Connect to http://www.loc.gov/catdir/toc/ecip0718/2007020283.html
Connect to http://www.loc.gov/catdir/enhancements/fy0742/2007020283-d.html

Location	Call No.	Status
Female Library	HF5548.32 H367 2007	Available
Female Library	HF5548.32 H367 2007 c.2	Available

Edition	2nd ed
Description	xli, 549 p. : ill., map ; 24 cm.
Bibliography	Includes bibliographical references and index.
Subject	Electronic commerce
	Organizational change
	System design
ISBN	9780123741523 (pbk. : alk. paper)
	0123741521 (pbk. : alk. paper)