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Author
Orand, Brady
Title
Foundations of IT service management, with ITIL 2011 / Brady Orand.
Imprint
Lexington, United States : ITILYaBrady, 2013.
Copies
Location
Call No.
Status
Male Library
HD9696.67.A2 O736 2013
Available
Edition
2nd ed.
Description
338 p. : ill. ; 24 cm.
Note
KH-AUL-3
Bibliography
Includes bibliographical references and index
Subject
Information technology -- Management
Management information systems
Support service -- Management
ISBN
9781466231320
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