My Library

The essence of total quality management

Bank, John
New York : Prentice Hall, 1992. 1992

Managing for total quality : from Deming to Taguchi and SPC

Logothetis, N
New Delhi : Prentice-Hall of India , 1997 1997

Process redesign : the implementation guide for managers

Tenner, Arthur R
Upper Saddle River, NJ. : Prentice Hall , 2000 2000

Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run

Sashkin, Marshall, 1944-
San Francisco : Berrett-Koehler, c1993. 1993

Quality management : introduction to total quality management for production, processing, and services

Goetsch, David L
New Jersey : Prentice Hall , 2000 2000

Total quality management

Englewood Cliffs, N.J. : Prentice Hall, 1995. 1995

Total quality management

Upper Saddle River, N.J. : Prentice Hall , 2003 2003

Total quality management : an introductory text

James, Paul T. J
London ; New York : Prentice Hall, 1996 1996