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Book Cover
Book
Author McKenzie, Ray., 1946-

Title The Relationship-based enterprise : powering business success through customer relationship management / Ray McKenzie.

Imprint Toronto : McGraw-Hill Ryerson , 2001

Copies

Location Call No. Status
 Female Library  HF5415.5 M24 2001    Available
 Female Library  HF5415.5 M24 2001 c.2  Available
 Female Library  HF5415.5 M24 2001 c.3  Available
Description xiv,368 p.; 24 cm.
Bibliography Includes bibliographical references and index.
Subject Customer relations
ISBN 0070860815
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